September 11th Community Support


New York City's Department of Health and Mental Hygiene Website
Call (212) 788-9305
www.nyc.gov/9-11healthinfo

New York City has launched a comprehensive new website that offers the latest information about 
9/11 health and services.  The “one-stop shopping” website makes it much easier for New Yorkers 
who were exposed to the collapse of the World Trade Center find the free medical treatment and 
resources they need to get better.  Health Commissioner Thomas Frieden, MD, MPH speaks about 
what we know about 9/11 physical and mental health problems.  The website also includes easily 
accessible health research findings about the different groups of people who were affected by 
the disaster:  rescue and recovery workers, residents, children, city employees and others.

The 9/11 Mental Health and Substance Abuse Program
Call 1-800-LIFENET for immediate help (1-800-543- 3638)
www.9-11mentalhealth.org

The 9/11 Mental Health and Substance Abuse Program enrollment deadline was 
January 2, 2007 at 5pm.  If you are already enrolled in the Program, the last day 
to file claims is March 31, 2008.

The 9/11 Mental Health and Substance Abuse Program offers enrolled participants with the 
financial assistance of the cost of mental health and substance abuse treatment to those 
directly affected by the attacks, regardless of insurance or immigration status.  Coverage is 
retroactive to 9/11/01. The program is funded by the American Red Cross, and administered by 
the Mental Health Association of New York City.

If you were directly affected by the 9/11 attacks, you and your family may be eligible to receive 
mental health treatment or free or at low cost.  If you are eligible, this program is available 
regardless of where you live, your insurance coverage,   and your immigration status. You choose 
the type  of treatment and the licensed provider.

Not everyone reacts to traumatic events in the same way. That's why a variety of services are 
available. 1- 800-LIFENET is a toll-free hotline that makes it easy for you to get free or low cost 
help with emotional, drug or alcohol problems related to 9/11.  LifeNet is: 

 - Totally confidential and available 24 hours a day, 7 days a week
- Operated by The Mental Health Association of New York City, a private, non-profit organization 
  dedicated to promoting mental health awareness and access to treatment services.
- Available to English, Spanish, and Asian language speakers, with support for all others.

Please call 212.614.6384 to speak with benefit coordinators and referral specialists offer personal, 
confidential help 24 hours a day.