Above, left: A volunteer tour guides discusses her experiences, as well as the impact and importance of September 11, 2001 to students on a educational field trip to the Tribute Center.

Above, Right: At the Volunteer Training Program, survivors and family members of victims, who will become Tribute Tour Guides, are reviewing the important aspects of what a guide must do.

Below: A picture with just some of our Tribute Tour Guides, who help to lead walking tours around the World Trade Center site and through the World Financial Center.