9/11 Families - Volunteer at the Association

Volunteer

If you are interested in volunteering, please email: volunteer@tributewtc.org.

For information about the Tribute Center Volunteer Program, please visit:
www.tributewtc.org.   Thank you for supporting our mission.

Everyday, the Tribute Center helps hundreds of visitors learn about the 
events of September 11, 2001 and  February 26, 1993.  During a walking   
tour around the perimeter of the World Trade Center site, you’ll  connect  
with people from around the world by sharing your story. Join other 
survivors, recovery workers, volunteers, downtown residents and 
workers, and family members that lost loved ones who graciously offer 
their experiences as a learnig tool to others.  By becoming a volunteer, 
you’re becoming a part of history.

Volunteer Programs



Volunteer Programs Goal: To connect those who experienced 
September 11th first hand with those who come to seek understanding and  
pay tribute and to make the interaction a healing process for both parties. By   
continuing to tell the story, we further ensure that we, as a nation, never  
forget those who perished or the remarkable response of those who helped in    
the aftermath.

Walking Tour Guides: The Tribute  Center’s volunteer walking 
tour program is an opportunity for people directly affected by 9/11 to share 
their stories with World Trade Center  site visitors. Volunteer Walking Tour 
Guides are from the 9/11 community -  family members who lost loved ones, 
survivors, Lower Manhattan workers and residents, rescue workers volunteers, 
firefighters and police officers. Three to five tours are offered daily. Each tour 
is led by a team of a support and lead guide volunteer.

Share historic  overview of the 1993 and September 11, 2001 attacks, as well 
as the continuing history of the WTC and lower Manhattan.   
- Recount personal experiences relating to this history.   
- Connect physical  locations to specific events.   
- Learn about the  content of exhibits, the events of 1993 and 2001, and WTC 
  through ongoing programs, events and training at the Tribute Center.

Gallery Guides:  Gallery Guides implement the  educational mission of the 
Tribute Center, engaging visitors  in Person to Person conversation to 
deepen their awareness and understanding of history. Guides share experiences 
and informationabout the 1993 and 2001 attacks, engaging visitors in dialogue 
to express their own thoughts. Guides are an alert and approachable presence 
that assists in interpreting gallery content.
                                          
- Orient visitors and assist in guiding them through the galleries.   
- Enhance visitor’s  educational experience by pointing out key items and/or 
interpreting key ideas.   
- Engaging visitors  to share their thoughts at the end of their experience.   
- Learn more about  the content of the exhibits and the events of 1993 and 
2001 through ongoing programs and training at Tribute.

Administrative Volunteers:  Administrative volunteers are integral in 
providing critical office support services for departments and teams at the 
Tribute Center. Volunteers are called upon to assist in many ways including 
preparing information and support materials for mailings, data entry, assisting 
cataloging visitor cards.         

- Assist in documentation of visitor cards/written responses to this history   
- Assist in large mailings  
 
Training:  Our comprehensive training program includes: historical overview, 
public speaking, group management   techniques, as well as guidance to 
defineeach volunteer’s story in relation to the larger  context of  
September 11th.Volunteers can attend monthly meetings  with guest speakers 
and social functions throughout the year.

For more information and an application, contact Tracy Grosner at 
volunteer@tributewtc.org.

Tuesday, June 8, 2010

911 Families © 2009